Journal of Family & Community Medicine
Home About us Editorial board Search Ahead of print Current issue Archives Submit article Instructions Subscribe Contact us Login 
 

Users Online: 916 Home Print this page Email this page Small font sizeDefault font sizeIncrease font size

 
3RD GULF NUCLEAR MEDICINE CONFERENCE
Year : 1997  |  Volume : 4  |  Issue : 1  |  Page : 46-52

Factors associated with patient's care during consultation in ministry of health facilities, Jeddah city, Saudi Arabia


Joint Programme of Family & Community Medicine, Jeddah and Department of Family & Community Medicine, College of Medicine and Medical Sciences, King Faisal University, Dammam, Saudi Arabia

Correspondence Address:
Kasim M Al-Dawood
P.O. Box 2290, Al-Khobar 31952
Saudi Arabia
Login to access the Email id

Source of Support: None, Conflict of Interest: None


PMID: 23008565

Rights and PermissionsRights and Permissions

Objective: To assess the factors affecting health care and patient's satisfaction during the consultation. Design: A cross-sectional study was conducted using a structured questionnaire form on a random sample of outpatient clinic attendants. Setting: The Outpatient Department clinics at King Fahad and King Abdulaziz Hospital in addition to eleven Primary Health Care Centers (PHCCs) in Jeddah. Subjects: A sample of 340 subjects attending clinics of two hospitals and eleven PHCCs. Methods : Direct interviewing of subjects using a structured questionnaire was carried out. Information collected was basic demographic data regarding satis­faction with aspects of outpatient health care. Results : The rate of patients' satisfaction in all facilities was 76.5% with no significant variation between hospitals and Primary Health Care Centers. The study showed aspects of poor patient care, such as short consultation time and incomplete physical examination of patients. Other factors correlated with mean consultation time and completeness of physical examination were stressed. Conclusion : There was a low rate of patients' satisfaction in all Ministry of Health (MOH) facilities studied. Aspects related to patient care need to be im­proved. Practical recommendations on this were stressed


[FULL TEXT] [PDF]*
Print this article     Email this article
 Next article
 Previous article
 Table of Contents

 Similar in PUBMED
   Search Pubmed for
   Search in Google Scholar for
 Related articles
 Citation Manager
 Access Statistics
 Reader Comments
 Email Alert *
 Add to My List *
 * Requires registration (Free)
 

 Article Access Statistics
    Viewed1074    
    Printed78    
    Emailed0    
    PDF Downloaded166    
    Comments [Add]    

Recommend this journal

 

Advertise | Sitemap | What's New | Feedback | Disclaimer
© Journal of Family and Community Medicine | Published by Wolters Kluwer - Medknow
Online since 05th September, 2010